Continuous monitoring and systematic analysis of the company's environment, including the needs and expectations of customers, the competitive position of the company, the latest technological developments, political changes, economic expectations and social factors

• Identify the needs and expectations of all other stakeholders.
• Assess the potential of the current process and the resources available to it.
• Identify future needs of modern technological resources and technologies.
• Strategy and policy update.

• Working on the full satisfaction of customers through the provision of services (consulting / training / engineering inspection / exhibition organization) to meet their requirements and expectations on time and quality and competitive prices and satisfactory.
• Compliance with the requirements of ISO 9001: 2015 & ISO 9004: 2015 and continuous improvement of the quality management system.
• A framework for action has been established by setting quality goals and continuously reviewing them for continuous improvement.
• Review and improve policy by continuing to review its sustainability.
• The office communicates this policy to the staff of the office and the parties involved (visitors, contractors, customers, suppliers).
• The system is applied to all employees in the office. The office verifies the implementation of the system by internal audits with the support of the qualified internal auditors whom the office has trained to achieve the correct application.
• The Office will raise the level of cultural and vocational workers by implementing training plans covering all categories of employees to qualify employees to work in international systems and to keep abreast of all new developments and continuous improvement in the application of different quality science tools and plans according to each field of the office.